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WholesaleKid.com is owned by PCS, All Credit Card statements will read the
charge as PCS.
Telephone Hours
Monday through Friday
- 9:00 AM. - 4:00 PM. Central Time
For Customer Service Call: 888-635-4786
Back Orders
Out-of-stock items will be back-ordered upon customer request. We will attempt
to notify you if any item on your order is not in stock or if there is a
shortage with your order. We reserve the right to substitute items in
event of out of stock or discontinuation of an item. Only an item of equal
quality and value will be substituted.
Shipping
Most orders ship within 24-48 hours, if in current stock. Freight, handling and insurance charges will be added to the
order. UPS Next-day and 2nd-day air shipments are available upon customer
request as long as order is placed before 12 PM Central time for same day
shipping, please call 888-635-4786. WholesaleKid.com and PCS shall not be liable
for any delay in the delivery or shipment of goods, or for any damages suffered
by reason of such delay or damaged caused by freight handling. PCS also
reserves the right to modify shipment cut-off times and to select alternate
carriers.
We do reserve the right to change shipping methods
IF we see that we can get the product to your customer in a more timely manner
at a comparable cost. We ship only to US and Canada addresses at this time.
No other international orders will be accepted.
Shipping Rates are figured by Weight according to the US Postal Service
Rates are available for:
First Class Shipping - US
Priority Mail Shipping - US
Express Shipping - US (if available)
First Class International - Canada
Priority Mail International - Canada
You may choose the preferred method of shipping and your cost at
checkout.
PAYMENTS:
Credit Cards:
We accept Visa, MasterCard, American Express, and Discover.
PayPal:
We accept all forms of PayPal Payment. If paying by check through PayPal,
Your check must clear PayPal's system BEFORE your products will be shipped.
Claims and Returns:
- If you have a problem or discrepancy with an order, contact our customer
service department immediately at
888-635-4786. Please have your order number
when you call.
- Absolutely NO returns on printed, washed, or decorated merchandise.
Garments must be inspected before printing.
- All claims for shortages, damages, etc., must be made within 72 hours of
receipt of merchandise.
- All returns must be made within 10 days of customer's receipt of
merchandise.
- Absolutely NO CASH REFUNDS.
- All returns subject to a 15% restocking charge in addition to freight
charges.
- All unclaimed or refused shipments are subject to a 15% restocking charge,
in addition to freight charges.
- No returns will be accepted by our warehouse without a valid return
authorization number issued by one of our customer service representatives.
- Defective merchandise must return to us with a piece of tape indicating
the location of the flaw.
- Availability of merchandise is subject to change or discontinued without
notice.
- WholesaleKid.com and PCS reserve the right to change any of the above
policies and procedures at any time without prior notice.
Returns Should have RA# clearly printed on the outside of the package and
be addressed to:
Returns Dept
Fulfillment Center
5022 190 RD
Kensington, KS 66951
Privacy Policy:
Your personal information you provide will
never be used by anyone not employed by Wholesale Kid. Financial
information that is collected is used only for the current order.
Wholesale Kid does NOT keep financial or credit card information on file.
If you have placed an order at Wholesale
Kid, we may from time to time use the email address you provided to send you
updated information about products and offerings. If you do not wish
to receive such updates you can remove your address from the mailing list. |
