All Credit Card statements will read the charge as www.wholesalekid.com
Monday through Friday
- 9:00 AM. - 4:00 PM. Central Time
For Customer Service Call: 888-635-4786
Out-of-stock items will be back-ordered upon customer request. We will attempt
to notify you if any item on your order is not in stock or if there is a
shortage with your order. We reserve the right to substitute items in
event of out of stock or discontinuation of an item. Only an item of equal
quality and value will be substituted.
Orders may be cancelled at any time as
long as they have not already gone to the shipping department. Special order items will incur
a 20% cancellation fee if item has already been ordered. Custom Made
items can not be cancelled after 48 hours.
No cancellation fee will be incurred on special order or custom made items
if cancellation is within 24 hours of receipt of order. No order can
be cancelled once it has already shipped.
If Wholesale Kid, LLC receives a chargeback or paypal dispute for ordered items, your account will
be suspended until dispute is settled.
We do reserve the right to
suspend or revoke your wholesale privileges because of chargebacks or
disputes in which you have not communicated with us.
We reserve the right to
terminate your wholesale account at any time.
Freight, handling and insurance charges will be added to your
order. UPS Next-day and 2nd-day air shipments are available upon customer
request as long as order is placed before 10 AM Central time for same day
shipping, and the item(s) are in stock, please call 888-635-4786,
to make sure your expedited order can be fulfilled. Wholesale Kid, LLC shall not be liable
for any delay in the delivery or shipment of goods, or for any damages suffered
by reason of such delay or damaged caused by freight handling. Once the
package leaves our warehouse, we have no control over delivery by the freight
carrier. Wholesale Kid, LLC also
reserves the right to modify shipment cut-off times and to select alternate
We do reserve the right to change shipping methods
IF we see that we can get the product to your customer in a more timely manner
at a comparable cost.
Shipping Rates are figured by Weight according to the US Postal Service
Rates are available for:
First Class Shipping - US
Priority Mail Shipping - US
Express Shipping - US (if available)
First Class International
Priority Mail International
You may choose the preferred method of shipping and your cost at
The price you set for your products from Wholesale Kid, LLC is up to you,
however, our agreement with the manufacturers we use is that we will not
allow our customers to sell products at less than 25% off our suggested
We accept Visa, MasterCard, Discover, and Paypal.
We accept all forms of PayPal Payment. If paying by check through PayPal,
Your check must clear PayPal's system BEFORE your products will be shipped.
Claims and Returns:
- We will accept returns on defective or damaged merchandise provided the
claim is made within 72 hours of receipt of the product. Damaged
and/or defective merchandise will be replaced or refunded. All other
returns will be accepted for exchange, or account credit, provided a return
authorization number has been requested within 10 days of customer's receipt
- If you have a problem or discrepancy with an order, contact our customer
service department immediately at
888-635-4786. Please have your order number
when you call. You may also email us at
- Absolutely NO returns on printed, washed, or decorated merchandise.
Garments must be inspected before printing.
- Absolutely NO returns on personalized items.
- All claims for shortages, damages, etc., must be made within 72 hours of
receipt of merchandise.
- All return requests must be made within 10 days of customer's receipt of
- RA#s issued will expire if return is not received within 10 days of
- Absolutely NO CASH REFUNDS.
- All returns are subject to a 15% restocking charge in addition to freight
- Special Order and Custom Made Items are subject to a 20% restocking
charge in addition to freight charges. Custom Made orders CAN NOT be
cancelled after 48 hours.
- All unclaimed or refused shipments are subject to a 15% restocking charge,
in addition to freight charges.
- No returns will be accepted by our warehouse without a valid return
authorization number issued by one of our customer service representatives.
Any package returned to our warehouse without and RA# clearly printed on the
outside of the box will be refused.
- Defective merchandise must return to us with a piece of tape indicating
the location of the flaw.
- Availability of merchandise is subject to change or discontinued without
- Wholesale Kid, LLC reserves the right to change any of the above
policies and procedures at any time without prior notice.
Returns Should have RA# clearly printed on the outside of the package and
be addressed to:
505 Parklane Road
Phillipsburg KS 67661
Your personal information you provide will
never be used by anyone not employed by Wholesale Kid, LLC. Financial
information that is collected is used only for the current order.
Wholesale Kid, LLC does NOT keep financial or credit card information on file.
If you have placed an order at Wholesale
Kid, LLC, we may from time to time use the email address you provided to send you
updated information about products and offerings. If you do not wish
to receive such updates you can remove your address from the mailing list.